Terms of Service

Welcome to Fabrics by Zolo. By accessing or purchasing from our store, you agree to the terms set out below. Please read them carefully before placing an order.

1. General

These Terms of Service govern your use of our website and the purchase of products from Fabrics by Zolo. By using our website or placing an order, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian, and that the information you provide is accurate and complete.

2. Products

We make every effort to display our fabrics and apparel as accurately as possible. However, slight variations in colour, texture, and finish may occur due to the handcrafted nature of our products, differences in fabric dye lots, and variations in screen or device settings. Such variations are natural and not considered defects.

3. Pricing and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, offers, and product availability at any time without prior notice. Payment must be completed in full at the time of placing your order.

4. Orders

Once an order is placed, you will receive a confirmation. We reserve the right to accept, refuse, or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If an order is cancelled by us after payment, the amount will be refunded to the original payment method.

5. Shipping and Delivery

Orders are dispatched within 24 hours and typically delivered within 4–7 working days. Delivery timelines are estimates and may vary due to factors beyond our control, such as courier delays or regional disruptions. Please refer to our Shipping Policy for full details.

6. Returns, Exchanges and Refunds

We do not offer returns or refunds. Exchanges are permitted only for products received in a damaged condition, subject to the conditions outlined in our Return & Refund Policy. Please review that policy carefully before purchasing.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Fabrics by Zolo and may not be copied, reproduced, or used without our prior written permission.

8. Limitation of Liability

Fabrics by Zolo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in any circumstance shall not exceed the value of the product purchased.

9. Governing Law

These Terms of Service are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts in India.

10. Contact

For any questions regarding these Terms of Service, please reach out to us.

Email: fabricsbyzolo@gmail.com Phone: 7987771483, 9179121414